Privacy Policy
Last updated: January 2025
Introduction
WheelHouse Software Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact information: Name, email address, phone number when you contact us or subscribe to our newsletter
- Technical data: IP address, browser type, device information, and browsing patterns on our website
- Usage data: Information about how you use our website and services
How We Use Your Information
We use your information to:
- Respond to your enquiries and provide our services
- Send you newsletters and marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Consent: When you subscribe to our newsletter or contact us
- Legitimate interests: To improve our services and website
- Contract: When necessary to provide services you've requested
Data Sharing
We do not sell your personal data. We may share your information with trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements.
Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Contact information from enquiries is typically retained for 2 years.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent at any time
Cookies
Our website uses cookies to enhance your experience. For more information, please see our Cookie Policy.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at: hello@wheelhouse.software
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.