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Who we help

For charities and social enterprises

A digital service your community will actually use

Built with the people you support, phased to fit your grant, and looked after by the engineer who built it, long after launch. Bring a service you want to improve, or an idea and no software at all.

Book a callRead the Compass story

A free 30-minute call. No sales team: you'll talk to Blair, the engineer who'd lead your project.

The situation

Where you might be starting

  • Funded to deliver something digital

    A grant or award comes with a deadline and reporting, and there's nobody technical on the team to plan the build.

  • An idea, and no software yet

    You can see what the people you support need. You don't have a specification, and you don't need one to start.

  • A board to reassure

    Trustees want to know it's accessible, safe with people's data and affordable to run. And the people you support won't use something hard.

How we help

What we do about it

  • Designed with the people who'll use it

    Compass was co-designed with young people, parents and carers, and professionals. We start with the people you support, not assumptions about them.

  • Phased to fit your grant

    We shape a first release your funding covers, in stages you can report against, then plan the next phase with you.

  • Accessible from the first release

    Plain language, clear layouts and checks against WCAG 2.2 AA, so the service works for people with additional support needs or little confidence online.

  • Support for an agreed monthly amount

    After launch, support and development carry on for a monthly amount agreed up front, so the cost of running the service is predictable.

  • Evidence for your funders

    Anonymous feedback, built into the service, that shows what people need. What people tell Compass feeds an annual report that informs policy.

  • A team that can run it

    We rebuilt ARC Scotland's websites so staff can edit every page themselves, and trained them to do it.

Web apps, mobile apps, integrations and hosting: see what we build.

For your board and funders

What your funder and board will ask, and our answers

More on contracts, data and support on working with us.

Will it be accessible?
We build to WCAG 2.2 AA and check it as we go. On Compass, automated accessibility tests run on every release, and layouts are checked on small phones and at 400% zoom. We can help you prepare your accessibility statement.
How will people's data be protected?
Personal data is hosted in the UK and encrypted, with retention schedules and an audit trail where you need them. Health and disability information is special category data under UK GDPR, so it gets stronger safeguards from the start. A data processing agreement is available on request.
Who writes and checks the code?
Blair agrees with you what gets built, makes the technical and security decisions, and reviews and signs off every change before it goes live. How the code gets written depends on the project: some of our clients' software is written entirely by hand, and on others AI coding tools write code to the brief Blair has agreed with you. Either way, automated tests check each change before his review. The AI tools we use never see personal data from your service: they have no access to its live databases, and logs are anonymised. Every AI service we use to write, review and check code processes it in the EU, on business or API terms that don't allow training on it. If your organisation has an AI policy or a list of approved tools, we'll work within it.
Who owns the code?
You do. Once it's paid for, the code and intellectual property are yours.
What happens if WheelHouse can't carry on?
We build with standard, widely used tools, so another developer could pick up your service. The contract sets out how we'd hand over the code and everything needed to run it.
“Never leave a meeting feeling annoyed. They are transparent, values driven and deliver.”

Charlene

CEO, Scottish Autism

See it in action

Related case studies

ARC Scotland

Compass

A free planner that turns leaving school into a timeline of what to do and when, with a version for young people, parents and carers, and professionals.

1,000+ families using Compass within seven months of launch

ARC Scotland

ARC Scotland Websites

We rebuilt a hardcoded WordPress theme so every page is editable, cleared years of plugin debt and trained the team to run it themselves.

Same day content updates by staff, with no developer needed

WelcoMe

WelcoMe

One web app replaced separate iOS and Android apps. Disabled customers book visits and share their needs in advance, with nothing to download.

3x faster for new venues to get set up

Talk through your plans

Tell us what you want to create or improve, and who it would help. You'll talk to the engineer who'd lead your project, with no obligation.

Working with usBook a free 30-minute call